Last Updated: July 9, 2026
Bubble Fresh Laundry MD LLC (“Bubble Fresh,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.bubble-fresh.com, create an account, subscribe to a laundry plan, schedule a pickup or delivery, contact us, or otherwise use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
Account and Contact Information
This may include:
Full name
Email address
Mobile phone number
Account login information
Service and Address Information
This may include:
ZIP code
Pickup and delivery address
Service instructions
Designated pickup or delivery location
Pickup scheduling information
Subscription and Service Information
This may include:
Selected subscription plan
Available and used pickups
Pickup and delivery history
Laundry preferences
Detergent preference
Hypoallergenic detergent preference
Fabric softener preference
Bleach preference
Service-related communications
Payment and Billing Information
Payments are processed through third-party payment processors, including Stripe.
Bubble Fresh does not directly store complete payment card numbers or complete card security codes.
We may receive limited payment-related information, such as:
Payment status
Transaction amount
Billing status
Subscription status
Transaction identifiers
Limited payment method details provided by the payment processor
Website and Technical Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring source
Approximate location derived from technical information
Cookies and similar technologies
Service Area Requests
If Bubble Fresh does not currently serve your ZIP code and you request to be notified when service becomes available, we may collect:
First name
Last name
ZIP code
Email address
We use this information to understand demand in potential service areas and to notify you if Bubble Fresh becomes available near you.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
Create and manage your Bubble Fresh account
Verify whether your ZIP code is within our service area
Process and manage your subscription
Schedule laundry pickups and deliveries
Manage the number of pickups available under your plan
Process payments and manage billing
Provide laundry services according to your selected preferences
Communicate service updates by email or SMS
Send pickup and delivery notifications
Respond to customer support requests
Prevent fraud, misuse, and unauthorized account activity
Maintain and improve our website and services
Analyze website traffic and service performance
Measure advertising effectiveness
Identify potential future service areas
Comply with legal, accounting, and regulatory requirements
3. PAYMENT PROCESSING
Bubble Fresh uses third-party payment processors, including Stripe, to process payments and recurring subscription charges.
Payment information submitted during checkout is handled by the applicable payment processor according to its own privacy and security practices.
Bubble Fresh may receive payment confirmations, transaction identifiers, subscription information, payment status, and limited billing information necessary to manage your subscription and provide customer support.
4. SUBSCRIPTIONS AND RECURRING BILLING
Bubble Fresh offers monthly subscription plans.
When you subscribe to a plan, your subscription may renew and be billed according to the subscription terms presented during registration and checkout.
We use your account, subscription, and billing information to manage recurring payments, subscription status, plan changes, pauses, and cancellations.
Additional information regarding subscriptions and cancellations is available in our Terms & Conditions and Refund & Cancellation Policy.
5. EMAIL AND SMS COMMUNICATIONS
Bubble Fresh may use your email address and mobile phone number to send service-related communications, including:
Account notifications
Subscription information
Payment or billing notifications
Pickup confirmations
Pickup reminders
Delivery updates
Service changes
Customer support responses
Where permitted, we may also send promotional or marketing communications.
You may unsubscribe from promotional emails using the unsubscribe option included in the communication.
For applicable SMS messages, you may follow the opt-out instructions provided in the message.
Opting out of promotional communications does not prevent Bubble Fresh from sending necessary service-related or transactional communications.
Bubble Fresh does not currently provide customer support by telephone call.
6. COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES
Bubble Fresh may use cookies, pixels, tags, and similar technologies to operate the website, understand website activity, measure performance, and improve advertising.
These technologies may collect information such as:
IP address
Device information
Browser information
Pages viewed
Website interactions
Referral source
Advertising interactions
We may use analytics and advertising service providers, including technologies provided by Google and Meta, to understand how visitors interact with our website and to measure advertising performance.
Where required by applicable law, consumers may request to opt out of the processing of personal information for targeted advertising purposes by contacting us at:
We do not sell personal information for monetary compensation.
7. HOW WE SHARE INFORMATION
We may disclose personal information to service providers that assist us in operating Bubble Fresh.
These categories of service providers may include:
Payment processors
Website and hosting providers
Customer account and technology providers
Pickup, delivery, and logistics service providers
Email and SMS communication providers
Analytics providers
Advertising and marketing technology providers
Fraud prevention and security providers
Professional advisers, including accountants or legal advisers
We provide service providers with information reasonably necessary to perform services on our behalf.
We may also disclose information when reasonably necessary to:
Comply with applicable law
Respond to lawful legal requests
Protect Bubble Fresh, our customers, or others
Investigate fraud or security incidents
Enforce our Terms & Conditions
Complete a merger, acquisition, financing, sale, or transfer of all or part of our business
8. WE DO NOT SELL PERSONAL INFORMATION
Bubble Fresh does not sell personal information for monetary compensation.
We may use third-party analytics and advertising technologies to measure website activity and advertising performance as described in this Privacy Policy.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain customer accounts
Manage subscriptions and payments
Maintain service and transaction records
Resolve disputes
Prevent fraud
Comply with accounting, tax, and legal requirements
Enforce our agreements
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
10. DATA SECURITY
Bubble Fresh uses reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission, electronic storage system, or technology platform can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account login information and should notify Bubble Fresh if they believe their account has been accessed without authorization.
11. YOUR PRIVACY CHOICES AND REQUESTS
Depending on applicable law, you may have the right to request that Bubble Fresh:
Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate personal information
Delete certain personal information
Provide certain information in a portable format
Provide information regarding categories of third parties to which personal information has been disclosed
Limit or opt out of certain uses of personal information
Opt out of targeted advertising where applicable
Revoke consent where processing is based on consent
To submit a privacy request, email:
Subject:
Privacy Request
Please provide enough information for us to reasonably verify your identity and understand your request.
We may request additional information when reasonably necessary to verify your identity and protect your account.
Certain information may be retained when required or permitted by law, including information necessary to complete services, process transactions, prevent fraud, maintain security, resolve disputes, or comply with legal obligations.
12. PRIVACY REQUEST APPEALS
Where applicable under law, if Bubble Fresh declines to take action on a privacy request, you may request an appeal by emailing:
Subject:
Privacy Request Appeal
Please include the email address associated with your original request and a brief explanation of why you are requesting an appeal.
13. CHILDREN'S PRIVACY
Bubble Fresh services are not directed to children under 18.
We do not knowingly create laundry service subscriptions for children acting independently without the involvement of a parent, legal guardian, or responsible adult.
If we learn that personal information has been collected from a child in a manner inconsistent with applicable law, we may take reasonable steps to delete or otherwise appropriately handle the information.
14. THIRD-PARTY SERVICES AND LINKS
Our website or customer experience may interact with third-party services.
Those third parties may maintain their own privacy policies and data practices.
Bubble Fresh is not responsible for the independent privacy practices of third-party websites or services that are not controlled by Bubble Fresh.
We encourage users to review applicable third-party privacy information when interacting directly with those services.
15. DATA BREACH AND SECURITY INCIDENTS
If Bubble Fresh becomes aware of a security incident involving personal information, we will investigate the incident and take reasonable steps appropriate to the circumstances.
Where notification is required by applicable law, Bubble Fresh will provide legally required notifications.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy.
Material changes may be communicated through our website, customer platform, email, or another appropriate method.
17. CONTACT US
For privacy questions or requests, contact:
Bubble Fresh Laundry MD LLC
Email: info@bubble-fresh.com
Website: www.bubble-fresh.com